Terms of service

Size Disclaimer. Please note that mat sizes are not always an exact measurement. Please allow a 3-5% variance in all finished mat sizes due to materials and manufacturing processes.

Warranty: Our products carry the manufacturer's 100% unlimited customer satisfaction guarantee for the life of the product. If for any reason you are not 100% satisfied with your products, we will replace the mat or refund your money (subject to a 20% re-stocking fee plus shipping charges).

IMPORTANT: CUSTOM SIZES ARE NOT RETURNABLE.

Lead Times: Most orders ship out between 3 and 5 business days depending on the product and production schedule. Our standard shipping method is FedEx or UPS ground service, depending on your location transit time can vary from 2 to 5 days.

Payments & Terms: We gladly accept Visa and MasterCard, American Express, Wire Transfers, cashiers checks and company checks. All payments should be made to INTERMATS. Prepayment is required.

Purchase Orders: We accept PO's from government agencies, public schools and other qualifying institutions. To set up an account, please email info@intermats.com or fax your PO's to 954-281-5442.